Privacy Policy

Our Commitment to Your Privacy

At QF Quincy Fencing, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.quincyfencing.com or use our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, contact us, or use our services. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property details and project information you share when requesting a quote
• Payment information when you purchase our services
• Communication preferences and feedback you provide

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages you visit. This helps us improve your experience on our site.

How We Use Your Information

We use the information we collect to provide you with the best service possible. Here's how we use your information:

• To provide quotes and schedule fence installation or repair services
• To communicate with you about your project, appointments, and service updates
• To process payments and maintain financial records
• To send you important information about our services, safety updates, or policy changes
• To improve our website and better understand how customers use our services
• To comply with legal obligations and protect our business interests

We will never sell your personal information to third parties. Your trust is important to us.

Information Sharing

We only share your information in limited circumstances:

• With service providers who help us operate our business (like payment processors)
• When required by law or to protect our legal rights
• With your explicit consent for a specific purpose

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Keep in mind that disabling cookies may affect your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes using secure connections, encryption for sensitive data, and limiting access to your information to authorized personnel only.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We retain your personal information for as long as necessary to provide our services and comply with legal requirements. After completing your project, we may keep your contact information to send you maintenance reminders or updates about our services, but you can opt out at any time.

Financial and transaction records are kept for the period required by law, typically seven years.

Your Rights and Choices

You have control over your personal information. You can:

• Request to see what information we have about you
• Ask us to correct inaccurate information
• Request that we delete your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Update your communication preferences

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

If we make significant changes that affect how we use your information, we will notify you by email or through a notice on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us:

We are committed to addressing your privacy concerns and will respond to your inquiries as quickly as possible.